Chameleon Shipping Policy
At PNW Reptile Bites, the health and safety of our chameleons are our top priority. To ensure your pet arrives in excellent condition, we follow strict shipping guidelines.
Shipping Details:
Shipping Method:
All chameleons are shipped next-day delivery via FEDEX or USPS to minimize travel time and stress for your pet.
The standard shipping and handling fee is $75 per chameleon.
Delivery Requirements:
A signature is required upon delivery to ensure the chameleon is received promptly and safely.
Recipient Presence: You or a designated recipient must be available to accept the package at the delivery address during the scheduled delivery window.
FEDEX Depot Pickup Option:
If you cannot be available at the delivery address, you may opt to have your chameleon shipped to a nearby FEDEX depot.
Pickup from the depot must occur on the day of delivery to ensure the chameleon’s well-being.
Scheduling:
We will coordinate shipping with you in advance to select a delivery date that ensures you can meet the above requirements.
Weather Conditions:
Shipping is subject to safe weather conditions. In cases of extreme temperatures (hot or cold), we may delay shipment to protect the chameleon. We will communicate any delays with you promptly and reschedule as needed.
Live Arrival Guarantee:
Our 7-Day Live Guarantee applies to all shipped chameleons. To maintain eligibility, you must:
Be present to receive the chameleon or pick it up from the FEDEX depot on the day of delivery.
Follow our unboxing and husbandry guidelines immediately upon receiving your pet.
Additional Information:
Local Pickup: If you are in the Bonney Lake, WA area, you may opt to pick up your chameleon in person, waiving the shipping fee.
For questions or to discuss delivery logistics, feel free to contact us anytime.
Our shipping policy is designed to prioritize your chameleon’s health and safety. Thank you for your understanding and cooperation!